Wellbeing
What is an Employee Assistance Program (EAP)?
An Employee Assistance Program, or EAP, gives employees confidential access to counsellors for problems at work or at home: stress, relationships, grief, money worries and more. Many companies have one that few people use. Usage stays low when people don't know it exists, don't trust it is private, or find it hard to reach. Fixing those three changes everything.
In short
- An EAP = confidential counselling for work and life problems.
- Usage stays low because of awareness, privacy fears and friction.
- Privacy must be real and repeated.
- One tap or one call to a human makes the difference.
What does an EAP cover?
Short-term, confidential counselling and guidance. Typical topics include stress, anxiety, relationships, grief, parenting, and money or legal worries. Good programmes extend to family members.
Why does EAP usage stay low?
| Reason | What changes it |
|---|---|
| They don't know it exists | Mention it at joining, in team meetings and every month |
| They fear HR will know | State clearly and often that HR sees usage, never identities |
| It's hard to reach | One tap in an app, or one phone call to a person |
| It feels like it's for a crisis only | Present it for everyday problems too |
How does RISE handle this?
Counselling sits inside the RISE wallet, one tap away in the app, and HR sees usage, never who called. That line is contractual. See the Assistance Program.
Frequently asked questions
What is an EAP?
An Employee Assistance Program: confidential counselling for employees' work and life problems.
Why is EAP usage low?
People don't know about it, fear it isn't private, or find it hard to reach.
Is an EAP confidential?
It should be. With RISE, HR sees usage, never identities.
What RISE does here
RISE is one wallet of benefits per employee: health, counselling, engagement, learning and perks, run for you. HR sees usage, never identities. It sits alongside whatever insurance you already have, without touching it.
Indicative at ₹3,000 per employee per year. Priced in the open.
If you or someone at work is struggling, India's Tele-MANAS mental health helpline is free and available at 14416.
A note on this page. Everything here is general information to help HR teams, not medical, legal or financial advice. Ethika Worklife Private Limited · This is not an insurance product. Ethika Worklife does not solicit, sell or service insurance.